Free Custom Balanced Food/Human Grade Recipes in Seconds | Free Shipping in US + 45-Day Money Back Guarantee

Feline K reformulated 02APR23 changing use/dose.

Frequently Asked Questions

We've got answers. Use the search bar below to type in any keywords or questions you may have — or scroll down for our full list of FAQs.

How Balance It® Works

How do I get a free custom recipe for my dog or cat?

If you have a healthy adult dog or cat, you can use our free custom Recipe Builder. You’ll be able to instantly create a personalized recipe for your animal companion’s weight/energy needs that include their favorite ingredients that provide wholesome and safe nutrition.

If your animal companion has a medical condition under a veterinarian’s care, you will be required per the FDA (CPG Sec. 690.150) to submit a veterinary approval request before you can view a nutritionally complete recipe made with our free custom Recipe Builder or purchase certain supplements that can only be sold under the direction of a veterinarian. We will ask for your veterinarian’s contact information and contact them on your behalf (note: approval usually happens within 3 business days). 

See also:

I am unsure where to start. How do I create a recipe for my healthy dog or cat?


How can I submit a veterinary approval request for my animal companion with a medical condition? And why do I even need to do this?


Which Balance It® product should I use and how much do I need?
Can you make any medical recommendations for my animal companion?
I don’t think my veterinarian has adequate knowledge in animal nutrition to fully help me or my dog/cat. Can you help?
Do you do any nutritional consultations via your veterinary nurses or board-certified veterinary nutritionist®?
Do you provide any nutritional guidance via your customer service?
Your dedicated Northern California facility looks awesome on the See More video. Can I visit your facility?
Can I please see your third-party food (aka human) grade and human dietary supplement manufacturing audit certificates and also your State of California pet food production license & (human) processed food registration?

Our Credentials

Who created the homemade dog and cat food recipes or the free recipe tool?

The formulation software including requirements for medical conditions and recipes were created over the last twenty years by multiple veterinarians who are board-certified veterinary nutritionists, and who hold graduate degrees (MS or PhD) in nutrition. You can also read more below or head over to the About Us page to see a brief bulleted bio about our veterinarian founder, Sean Delaney, BS, DVM, MS, DACVIM (Nutrition), and his extensive experience and expertise in the world of veterinary nutrition. 

Want to learn more, please see below:

We were established by a board-certified veterinary nutritionist®. Recognized as a world expert, our founder, Dr. Sean Delaney, previously served as a clinical faculty member at a top-tier U.S. veterinary school over a decade (2003-2013) while successfully training many other specialists. He has served as  the Executive Chair of the American College of Veterinary Nutrition (ACVN®), and he subsequently helped merge it into the American College of Veterinary Internal Medicine (ACVIM) in 2021. He was also elected as the Chair of the AVMA Veterinary Specialty Organizations Committee representing over 13,500 veterinary specialists in 46 distinct fields working on improved competencies, and was the R&D head & SEVP for an industry-leading natural pet food company that developed the first grain free and 95% organic pet food brands and was acquired by Procter & Gamble while he was one of four “C-suite executives”. He is one of two original editors and authors of the prominent and widely referenced veterinary nutrition textbook, Applied Veterinary Clinical Nutrition, 1st & 2nd Editions, published by Wiley. He is currently the volunteer Board Chair of MMI, a non-profit that teaches veterinary nutrition at 25 veterinary schools in North America and the Caribbean. He also founded Vet Assistant AI, Inc. which offers solutions to improve veterinary communications and patient outcomes. 

For nearly two decades, Balance It® has provided solutions for safely feeding animal companions fresh food. Our many firsts include the first (and patented) all-in-one-powdered supplements to fortify human food fed to dogs and cats as well as the first online formulation software to dynamically and instantly create complete and balanced pet food recipes. Balance It® has been used by over 30,000 veterinarians and is used by most clinically active small animal board-certified veterinary nutritionists around the globe and in academia. With tens of millions of recipes generated, we are the number one trusted source of recipes that veterinarians do & can recommend and clients can rely on with confidence. The Balance It® formulation software and/or supplement(s) has/have also been used in the most challenging patients & referrals cases and numerous peer-reviewed studies as found in the following publications:

Journal of the American Veterinary Medical Association (JAVMA) 240(5) (2012) 532-538;

JAVMA 241(11) (2012) 1453-1460; JAVMA 242(11) (2013) 1500-1505;

Journal of Physiology and Animal Nutrition (JAPAN) 97 (2013) 400; and

JAPAN 99 (2015) 818-819.

Balance It® has also supported research on vitamin retention factors to bolster the data available from the USDA and that is important for one pot cooking (via Yuki Okada, BA, DVM, PhD’s 2022 AAVN Symposium award-winning ACVIM (Nutrition) residency project that Balance It® funded) and canine taurine metabolism at the University of Missouri (via a 2022-23 research gift to Robert Backus, MS, DVM, PhD, DACVIM (Nutrition)’s laboratory). To further specialty veterinary knowledge, training, competence, and practice, Balance It® is an ongoing supporter of the ACVIM (e.g., Bronze Sponsor of the 2023 40th Anniversary ACVIM Forum).  

Are reading materials or additional educational resources available?

Nutritional Management of Common Diseases

Nutritional Management of Adverse Reactions to Food

This video by Sean J. Delaney, DVM, MS, DACVN (now DACVIM (Nutrition) given the ACVN-ACVIM merger in 2021) covers the nutritional management of adverse reactions to food (food allergy) in-depth. Specific strategies such as avoidance of previously fed antigens, low omega-6 to long-chain omega-3 fatty acid ratio, variable dietary fat concentration, and variable dietary fiber concentration are addressed. Diagnosis and monitoring are briefly covered as they relate to the nutritional management of the disease. This video was made possible by: Balance It®. If you would like to watch this video with captions, please do not click the automated captions. The non-automated English captions are much more accurate and can also be somewhat accurately translated via Google's software to other languages.

Time Stamps for Sections:
Beginning: 0:00
Diagnosis: 1:27
Nutritional Therapy Strategies: Avoidance of Previously Fed Antigens: 5:57
Nutritional Therapy Strategies: Low n-6 to Long-chain n-3 Fatty Acid Ratio: 10:02
Nutritional Therapy Strategies: Variable Dietary Fat Level: 12:03
Nutritional Therapy Strategies: Variable Dietary Fiber Level: 12:55
Monitoring: 14:04

Nutritional Management of Renal Disease
Nutritional Management of Weight Loss
Nutritional Management of Osteoarthritis
Nutritional Management of Diabetes Mellitus

Online Software

I am unsure where to start. How do I create a recipe for my healthy dog or cat?

Thank you for your interest in using Balance It® to create safe, custom, and wholesome dog/cat food at home. Guidance on supplement selection and use is available for free via the online Recipe Builder, powered by the Autobalancer®. This advanced software determines nutrient gaps from the specific foods and portions fed to then determine the correct supplement(s) and amount(s).

If you are unable to access the website or are unsure what to select, please speak directly with your veterinarian. If you are looking for someone to make specific recommendations for your dog/cat, you may need to pursue a paid consultation with one of the options available at or from the directory at     

Here’s How To Get Started:

To sign up for a FREE account go to In the upper right-hand corner click on Login to begin your FREE Sign Up. Once you have successfully created your free account, you will see Logout in the upper right-hand corner.

If your adult dog/puppy/adult cat/kitten is healthy, please use the FREE Recipe Builder. We have an updated interface for healthy animal companions with thousands of foods available to select from. 

1. Under Step 1: Your Dog/Cat, enter/select your dog’s or cat’s name (you may even add a photo of your furry friend!) in the right species and age section for them.

    1. Enter their weight 

      1. You may change the units from lb (pound) to kg (kilogram) if necessary. 

    2. Enter their age in years or if a puppy or kitten, in months

    3. Enter their gender and reproductive status

2. AAFCO Dog or Cat Maintenance or Growth and Reproduction will automatically be selected and cannot be removed as it is used for calculations along with any selections under Any special needs or diet we should be aware of?. If health conditions are selected a vet approval will be required to be FDA compliant.

3. Click Build Recipe Now if you need some help with selecting ingredients or click Let me Pick Ingredients to go to the ingredients page to select your own ingredients.

4. If you click on Let me Pick Ingredients, under Step 2: Ingredients (optional) you may search & select ingredients you wish to feed your dog or cat. Note: To create convenient one-pot cooking recipes, please check the box stating Show one-pot cooking ingredients & recipes ONLY under Step 2: Ingredients (optional).

    1. Using the search bar, you may search for & select ingredients such as “chicken” or “rice”. Adding details/keywords like “chicken breast cooked” or “rice white cooked” will refine your search results.

    2. Alternatively, you may instead select some proteins, carbs, fats, veggies, fruits, and/or treats & enticers by clicking “Most Popular”and the buttons that appear.

    3. If there are ingredients you wish to LEAVE OUT or EXCLUDE from your recipe(s), you may click on “ANY INGREDIENTS YOU’D LIKE TO LEAVE OUT?” and enter keywords you wish to exclude (or filter out) so they will not show up in search and recipe results.

      1. At the bottom of the page, you will see a light red box with all the keywords you wish to leave out in strikethrough text. To no longer exclude a keyword click the X.

5. After selecting your ingredients to include (and to exclude), scroll down and click on Get Recipe.

6. You will then be able to view the recipes that pass on the next screen. Recipes take thousands of calculations to be created & are checked in real-time and not all options will meet all nutrient requirements. The first recipe presented to you will often be an All Protein option that just uses  protein rich foods that you selected and fats/oils. If you selected additional ingredients then you will want to look at the recipes lower on the page under the relative/comparative headers of Higher Protein/Fat and Lower Carb, Mid-range Protein and Carb and Higher Carb. Some or all of these may not be possible, and they will not appear when they are not. Sometimes none of them are possible and alternatives will be suggested or guidance to try something else. Please click on View Recipe on one of these successful recipes to see the full recipe report.

7. ONLY if the one-pot cooking option was selected, you may learn more on how to correctly use your one-pot recipe by seeing  the Directions in your full recipe report.

8. At the top of the page after clicking View Recipe, you have a few things you can do: 

    1. You may print your recipe by clicking on the printer icon. 

    2. You may save your recipe to your account by clicking on the heart icon. 

    3. You may download your recipe as a PDF by clicking on the arrow pointing down icon.

9. Under Yield/Servings, you may click on Adjust this Recipe to edit/adjust the recipe. There you can:

               a. Change the body weight of your dog or cat (if not done initially)

               b. Adjust the feeding frequency and/or batch cooking preferences under Recipe amount

               c. While there are additional options like changing the distribution of calories on this page, we recommend that you only do so under the guidance of a veterinarian or board-certified veterinary nutritionist®.

10. Then click on Update My Recipe

11. You will see a light green recipe stating Adjusted By You appear at the bottom of the previous results if successful. Please click on View Recipe to see the full recipe report of this Adjusted By You option. Some adjustments/edits may not be possible.

12. To purchase the supplement to fortify your recipe, click on Buy Supplement or Buy Now if made by Balance It® OR if a combination of supplements designed for humans, please see the recipe report for guidance on where to purchase these needed supplements elsewhere (e.g., online retailers, drugstores/pharmacies, healthy food stores, etc.).



My browser isn't supported. What should I do?
I am having trouble logging in or logging out. How can I "hard reset" my login status?
What or who is AAFCO?
How does the software create custom recipes for my specific dog or cat?
Where does the nutritional information for the recipes' ingredients or added foods come from?
Why is it important to get a recipe for my specific dog or cat companion rather than using a more generic recipe from another website or book?
Why can I now see recipes for puppies and kittens without a veterinary approval and also make recipes for intact dogs and cats?
What are the equations used for calculating calorie/energy needs/requirements?
Why can I not set the amount of calories in a recipe by selecting a body condition score?
What if I cannot find an ingredient I wish to feed using the Recipe Builder?
How do I exclude or leave out (an) ingredient(s) I wish to avoid feeding?
How do I manually adjust the ingredient amount(s) in my recipe?
I would like to cook my whole recipe together using one pot. How do I create convenient & flavorful one-pot recipes?
I created or am considering a one-pot cooking recipe. How do I cook this type of recipe?
How can I view the nutrient profile (or “facts”) of an ingredient?
What are the nutrient IDs and corresponding nutrient names in the database?
How can I use the Guaranteed Analysis Converter to help compare protein, fat, and carbohydrate percentages on pet food labels to homemade recipes’ amounts?
How can I update the body weight of my dog, cat, puppy, or kitten record/entry?
How can I delete my dog or cat entry or record?
How can I change my email address that is associated with my Balance It® account?
How can I reset my password?
How do I delete my account?
How can I get direct help from one of your registered veterinary nurses to get custom recipes?
How can I learn more about the availability or turn around time of the TLC Service?
Why might the Technician Limited Consultation (TLC) Service not be able to help me? And what happens if that is the case?
What if I want more recipes than the Technician Limited Consultation (TLC) Service guarantees for each fee?
Is the Technician Limited Consultation (TLC) Service a replacement for speaking with my veterinarian or seeking a consultation with a board-certified veterinary nutritionist for my dog/cat with a health concern?
Can’t you make and send me a recipe for my animal companion?


How can the Balance It® supplement work with so many different foods, and be right for so many different types of dogs and cats?

In short, because they’ve been extensively researched, tested, and are held to the highest regulatory standards. 

Davis Veterinary Medical Consulting, Inc. licenses the technology and intellectual property for Balance It® from our founder, a Diplomate of the American College of Veterinary Internal Medicine,  who spent thousands of hours creating the original software and patented formulations. Working with software engineers and other board-certified veterinary nutritionists, Dr. Delaney has spent decades refining the software and testing numerous human foods to ensure that the resulting supplements had and have the highest likelihood of meeting your beloved friend's individual needs. 

To develop the right profile for just Balance It® Canine, almost 100,000 homemade recipes were formulated and evaluated by using this new software. With other software used at the time, it would have taken even the fastest board-certified veterinary nutritionist® a minimum of 24 YEARS to formulate and evaluate that many diets. This type of technological achievement led to the submission and receipt of multiple domestic and international patents. Over the years, with ongoing effort and offerings, the number of unique recipes that can be automatically and safely fortified to meet essential nutrient needs has grown from thousands to millions to billions and now trillions - yes trillions with a “T”. In practice, this technology allows us to proudly help veterinarians, board-certified veterinary nutritionists, and human companions to create up to 10,000 free, custom homemade recipes everyday.

In the spirit of continuous improvement, Balance It®, built its own state of the art, third-party audited  food (aka human) grade facility in Northern California in 2018 and attained human dietary supplement registration with the FDA and was the first pet product only facility to attain a human processed food registration with the State of California. These industry leading food quality and safety standards and achievements ensure that every lot of blended supplement is assayed for every essential guaranteed nutrient and is only released when within tight specifications. This ensures that any nutrient gaps found when feeding human foods to dogs and cats long-term are fully and safely filled. 


What are the origins of your ingredients and how do you ensure their quality?
Do you do third-party testing?
Are your supplements synthetic?
What are the differences in your supplements?
How can I use the supplement designed for humans option? Why do you make this option freely available, no else seems to provide a similar completely free service or option?
Why is Bayer’s Centrum no longer available when using supplements designed for humans for fortification of homemade recipes?
What if I can’t find all the needed supplements designed for humans?
Why are Balance It® supplements better than just using human supplements?
Why are Balance It® supplements a better choice than another dog and cat multivitamin supplement?
I’ve been feeding a homemade diet to my dog or cat for years without giving them any added minerals or vitamins, and they don't seem to have any problems. Why should I start giving them Balance It® supplements?
My supplement hasn’t arrived yet. Can I forego supplementation until it arrives in the mail?
Do the Balance It® supplements come with general use instructions?
My dog or cat companion is sick. Are there special supplements they can take?
Why is there a best by and lot number on the supplements?
Why isn't the expiration date longer?
Can I use expired products?
Why do your supplements have an odor?
Should I worry about the temperature of the shipping truck/carrier or if the product was left outside for a while?
How long will a bag or pouch last?
How can I best address my small dog's limited need for supplement and the leftover supplement that may expire?
Why do the supplements come in a powder form and not a tablet?
There are some ingredients in your product that aren't familiar to me, can you please explain them a bit?
What are the blue specks in the powder and why can the powder change color when wet?
Do I need to add taurine to my dog’s diet?
Do your supplements have vitamin C?
Why don’t your supplements contain omega-3 or -6 fatty acids?
Why did you reformulate your supplements to not contain “animal origin ingredients"?
Can either vitamins D2 or D3 be used for cats and dogs as a source of vitamin D?
Did you change your Carnivore Blend® to include inulin (a FOS prebiotic)?
Why has Balance It® Feline K been reformulated (as of April 2, 2023), and/or why can I no longer get a passing recipe using Balance It® Feline K when using the Recipe Builder?
My dog/cat will not eat their food with the Balance It® supplement added or mixed in. What should or can I do/try?
I just mixed the supplement with water. Why does it fizz/bubble and why was there a color change?
Why do the Balance It® supplement labels have calories listed if they do not have intact protein, fat, or carbohydrate?
Do your bags or pouches contain BPA or phthalate?
Are your supplements gluten free?
What is a “K” or “-Cu” product?
Where is the Canine Plus dose on my recipe?
Do I have to heat up Balance It® Canine Plus or Balance It® Canine K Plus?
I lost my scoops, what should I do so I can still measure the supplement accurately?
I bought the pouch product but my recipe(s) call(s) for (a) scoop(s). Do these pouches come with any scoops?

Homemade Recipes & Preparation

I feed my animal companion commercial pet food. Should I feed them a homemade diet instead?

Generally the answer is no. Most commercial pet foods are less expensive, more convenient, and some have undergone controlled testing. However, if you prefer to make homemade food for your animal companion, we believe (as do tens of thousands of veterinarians) that we provide the best and safest solution short of an individualized consultation with a board-certified veterinary nutritionist® who will create a homemade recipe following medical record review and evaluation of a diet history for a fee (see the Vet Nutritionist link in the page footer for a directory). 


Can I feed commercial food with my homemade diet?
My dog weighs 105 pounds. Why can’t I edit my recipes for a dog over 100 pounds?
My dog/cat needs to lose or gain weight. Can I use the Recipe Builder?
I adjusted my recipe to a larger batch size or different feeding frequency and it failed. Why did this happen?
How do I make more than one day's worth of food?
I have two dogs, and one weighs twice as much as the other. Can I just feed twice as much of the same recipe to the bigger one?
Do you have recipes for intact dogs and intact cats?
Why can I not get a homemade recipe for the nutritional management of hypothyroidism or hyperthyroidism?
My dog/cat has cancer or another condition that I do not see as an option. Do you have any recipes for dogs/cats with this condition?
What ingredients should I choose for my recipe?
I am concerned about feeding toxic ingredients to my animal companion. Are all your ingredients available for me to choose on the Recipe Builder safe? There are some I would not think of or consider feeding a dog or cat.
I got a ”slider” message about “Legumes and Legume Products” and/or “peas” and dilated cardiomyopathy (DCM). Can you please repeat that message and give me more context??
Why are the ingredient names and amounts in recipes so specific?
Why is the cooking method so important? Can I change it?
Do I really need to cook the ingredients in my recipe? - I hear raw food is good for dogs/cats.
Why is there a(n) oil(s) in my recipe even if I didn’t select one/any or a different one?
Can I use a different vegetable oil?
Can I use roasted walnut oil?
Why do you recommend a specific marine or fish oil?
Why is the recommended dose on my fish oil label different from the amount in my Balance It® recipe?
I would like to use an oil gel capsule but the Balance It®recipe does not give the number of capsules to feed. What should I do?
I would like to use the omega-3 Nordic Naturals Algae but I cannot find a dog or cat version. Can I use the human (food grade) version?
Is white or light/lite canned tuna safe to feed my animal companion?
Can I use ground (aka minced) turkey breast instead of whole turkey breast?
How do I prepare or cook dry tapioca pearls?
Are yams and sweet potatoes the same?
I chose the ingredient, “Vegetables, mixed, frozen, cooked”. What are the frozen mixed vegetables in my recipe?
I can’t find psyllium seed husk powder in stores. What should I do?
My recipe calls for adding broth — what kind should I use?
Why is there salt in the recipes for urinary crystals and stones?
Why is salt included/needed in some healthy animal companion recipes?
Why don't the recipes inherently have spices and seasonings?
Can I use eggshells in my recipe?
Why doesn’t Balance It® use bone or dicalcium phosphate as a source of calcium and phosphorus? And also not use trace mineral proteinates?
Can I feed treats to my dog or cat?
How do I send you or share my recipe that I created on Balance It® to get my questions answered by Balance It® customer service?
Do I need to add additional supplementation not called for in my recipe?
What is the right/best/ideal distribution of calories or caloric distribution or percent metabolizable energy (% ME)?
I am seeing multiple passing recipe options including some that have no or low amounts of carbohydrates even when I picked some. Which recipe option should I pick/feed?
Not all my ingredients are in my recipe that I selected. What happened?
Why is my recipe such a high volume?
My cat won’t eat their food without or with the supplement slowly added and mixed in. What should I do?
My dog won’t eat their food without or with the supplement slowly added and mixed in. What should I do?
Why are some percent (%) of requirements of nutrients very high when the nutrient profile of my recipe is viewed?
I have an old recipe and I am trying to redo it using your Recipe Builder, but my recipe is no longer possible/passing. Or I am viewing the nutrient profile for an old saved or “legacy” recipe report, and I now see a nutrient deficiency and/or excess. Why is that?

Vet Approvals, Orders, & Shipping

Why do you require veterinary approval?

We are subject to policies/rules/regulations/laws specifically FDA Compliance Policy Guide (CPG) Section (Sec.) 690.150 that cover all nutritional products that are intended to "mitigate" or "treat" disease in dogs and cats. This FDA guidance means making specific information and/or products only available to the public under the direction/supervision of a veterinarian.    

We can understand how this might initially seem like we are just being difficult to work with or stubborn, especially as only a handful of pet food companies like us are subject to this guidance, but we cannot violate both state laws and federal guidelines even if it would make conducting business easier.

Independent of our need to be legally/regulatory compliant, we strongly support this guidance philosophically as it is designed to protect dogs and cats, and after over 20 years in veterinary nutrition specialty practice, our founder has seen its value in avoiding the good intentioned misuse of products and/or inappropriate feeding that could sadly lead to harm or an adverse effect. We have worked and continue to work hard to make the process of gaining any needed veterinary approval as simple and efficient as possible with an automated system supported by a dedicated customer service team that can immediately fax and/or email your veterinarian for their approval and track each step of the process with a detailed log. 


How can I submit a veterinary approval request for my animal companion with a medical condition? And why do I even need to do this?
My veterinary approval request expired. What should I do?
My veterinarian is now at a new veterinary practice and/or using new contact information. How do I send my vet approval request to my veterinarian at their new practice and/or their new contact information (i.e., fax number or email address)?
I received my veterinarian’s approval. What are the next steps?
Why did your prices increase?
Are there other online retailers or veterinary distributors that sell Balance It® products?
Is my personal information secure on your website?
Can I place an order over a phone call? Why not?
Do you have any coupons or discounts?
Why are sales taxes added to my online order?
What and why was VAT added to my UK order?
My credit card was declined. What happened?
What countries do you ship to?
How are the Balance It® supplements shipped?
Why did your international shipping cost change?
What is your shipping policy?
How did or have you been addressing the COVID-19 pandemic?
Why did my bag or pouch arrive deformed?
Why did I receive a bag instead of a bottle?
What is your Balance It® supplement return policy?
How do I create an automatic reorder, auto order or subscription for supplements?
Why hasn’t the multiple pouch discount been applied for all orders under my auto order or automatic reorder subscription?
How can I manage my new automatic reorder subscription?
How do I cancel my auto order or supplement subscription?
Can I choose my shipping method for my auto order or supplement subscription(s)?

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